Trash: Restoring Deleted Files

`/documents/trash`Users whose role can open Documents Trash1 min read

Trash lists individual files that were soft-deleted from the Documents explorer. It provides restoration, not permanent deletion.

Open Trash

Use either of these paths when the option is visible to your role:

  • Applications → Documents → More → Trash;
  • Document Management → Document trash.

Opening the direct route without the required page permission shows Access Restricted. Visibility depends on the current role and page permissions.

Find a deleted file

Use the search field to match available information such as:

  • file name;
  • Workspace, Application, or Page name;
  • Entity, Instance, Field, or workflow-step information;
  • uploader.

Clear the search field to show the complete Trash result again.

Restore a file

  1. Confirm the file name and displayed location.
  2. Select Restore.
  3. Wait for the success message.
  4. Return to Documents and open its original location.

Trash has no bulk restore. Restore files individually.

What Trash cannot restore

Trash does not contain items removed by permanent deletion. These actions cannot be undone from Trash:

  • deleting an Entity, Instance, or Field folder from the explorer;
  • deleting selected folders with Delete (N);
  • using Delete Permanently in Document Management.

If an original parent structure no longer exists, restoration may fail and the page displays the returned error.

What Trash does not provide

The current page does not include a permanent-delete button or a documented retention-period control. Do not promise indefinite retention or claim that an administrator can permanently purge a file from this page.

Still stuck? See Get Help with Support or reach your workspace administrator.