Downloading Documents and Folder ZIPs
Download one file
- Find the file in Flat or Folders mode.
- Select Download on its card or row.
- Use the browser's download controls to open or save it.
If a file has no supported preview, Download is the main available action.
Download folders as a ZIP
Bulk selection applies to folders, not individual files.
- Switch to Folders and navigate until the required Entity, Instance, or Field folders are visible.
- Select each folder's checkbox.
- Use Select All to select every folder in the current view when appropriate.
- Select Download in the toolbar.
- Wait for the ZIP to be prepared and downloaded.
Select Deselect All to clear the current selection.
Selection rules
- Files do not receive bulk-selection checkboxes.
- Select All affects folders in the current view only.
- The toolbar count indicates how many folders are selected.
- Downloaded content is limited to what the server returns for the selected scope and your access.
The user guide does not promise that every historical version is included in a ZIP. Use the workflow viewer or Document Management when you must verify a specific version.
Be careful with Delete
The same folder selection enables Delete (N). That is not a Trash action: it permanently deletes the selected folders' documents and cannot be undone. Confirm that you selected Download, not Delete.
Still stuck? See Get Help with Support or reach your workspace administrator.
