Previewing Files and Annotating Workflow PDFs

Applications → Documents and Workflow TasksEnd User2 min read

RAPTIX has two related but different viewing experiences: the general Documents preview and the workflow PDF viewer.

Preview a file from Documents

  1. Open Applications → Documents.
  2. Find the file in Flat or Folders mode.
  3. Select View. Files without a supported preview show Download only.
  4. Use Download in the preview header if you need a local copy.
  5. Close the modal with the X button, Escape, or the backdrop.

Supported previews

File type Current behavior
PDF Displayed in the preview modal.
Image Displayed directly.
Text Displayed as text; large files show the first 512 KB.
Video Displayed with browser playback controls.
Office Converted for PDF-style preview. Conversion may take a moment.
Unsupported/archive No View action; download the file instead.

If loading or conversion fails, select Download instead.

Open a workflow PDF

PDF annotations and workflow decisions are handled in /pdf-viewer-simple, normally opened from My Tasks, Pending Tasks, or Workflow Task Manager. The task screen may include:

  • The PDF and its page/zoom controls.
  • Document version information.
  • Upload New Version, when replacement is allowed.
  • Task Details.
  • Required Documents and per-document comments.
  • Dynamic Task Actions such as Approve, Reject, or custom actions.
  • Previous Comments.
  • Searchable Workflow Data.

The available controls are determined by the workflow task. Do not expect the same actions on every task.

Annotate a workflow PDF

When annotation is enabled, use the tools available in the embedded PDF viewer to add text, drawings, or image/stamp annotations. Complete the workflow action to save the result. When the task saves an annotated document, it creates a new document version and keeps the earlier version available.

If a task requires a comment or supporting document, the action cannot be submitted until the required fields are complete.

Important distinction

Opening a PDF from the normal Documents explorer is for previewing and downloading. Workflow annotations, required uploads, comments, and approval actions belong to the workflow task viewer.

Still stuck? See Get Help with Support or reach your workspace administrator.