Manage Members, Join Requests, Sign-in Activity, and SSO

Admin → User managementWorkspace administrators2 min read

Use the four tabs

Tab Current purpose
Members Find members, review status and last sign-in, change roles, open activity, process pending access, or remove a member.
Join requests Approve or decline people waiting to join the workspace. The tab shows the pending count.
Sign-in activity Review recent sign-in events and open their details.
Sign-in & SSO Configure the Microsoft or Google sign-in choices offered by this workspace.

The selected tab is stored in the page URL. Admin opens Join requests directly when requests are waiting.

Manage members

  1. Open Members.
  2. Search by name or email, use the status filter, or change the visible sort.
  3. Review the person's role, membership status, and last sign-in.
  4. Change the role inline when access must change. Changes use the roles defined in Roles & access.
  5. Open the row action to view sign-in activity, approve or decline a pending person, or remove access.

RAPTIX prevents the only remaining administrator from demoting themself. Add or promote another administrator before attempting that change. Removing a member ends workspace access; it does not erase historical workflow or activity records created while they were a member.

Process join requests

Open Join requests, verify the person's identity and intended workspace access, then select Approve or Decline. Approval gives the person workspace membership under the assigned/default role; adjust the role from Members when different access is required.

Review sign-in activity

Use Sign-in activity for the workspace-wide event list. From a member row, open that person's activity drawer when the investigation starts with a specific member. Review the visible identity, time, result, and context before treating an unfamiliar event as unauthorized.

The activity view is evidence. It does not itself suspend a member or change their role.

Configure Sign-in & SSO

The current page can show Microsoft and Google provider cards. Availability depends on the deployment.

  1. Choose the platform-managed provider app or your organisation's own app when both modes are available.
  2. For an own app, enter the displayed required values. Microsoft can require Directory/Tenant ID, Client ID, and Client Secret; Google can require its Client ID and Client Secret.
  3. Copy the displayed Redirect URI exactly into the provider configuration.
  4. Choose whether to Show login button.
  5. If Allow sign-up is enabled, restrict it with Allowed email domains when only organisation addresses should request access.
  6. Select Save & verify before depending on the provider.

A person allowed to sign up can still appear as pending until an administrator approves the join request.

Open Roles & access

Select Roles & access from the User management header to create, rename, or delete custom roles and to choose the pages each role can open. Return to Members to assign the finished role to people.

Still stuck? See Get Help with Support or reach your workspace administrator.