Staying Signed In and Signing Out Securely
What it is
A session is the period of time during which you are actively authenticated in RAPTIX — from the moment you sign in to the moment you (or the system) sign you out. RAPTIX manages sessions intelligently: your sign-in is quietly renewed in the background while you are working so you are not interrupted, and it ends decisively when you sign out or when your session expires, making it impossible for anyone to reuse your credentials after that point.
This guide explains exactly what is happening behind the scenes, what you will see in each scenario, and how to sign out properly.
Why it's useful / Key benefits
- Stay signed in all day without interruption — your session renews automatically in the background while you are active, so you are never kicked out mid-task.
- Signing out is instant and complete — once you click Logout, your session is immediately invalidated on the server. Anyone who somehow obtained your session link cannot use it after you have signed out.
- Automatic sign-out on true expiry — if you leave the platform unattended long enough for your session to genuinely expire, you are safely returned to the login page with a clear message, not left on a broken or half-loaded screen.
- Your identity and account state are always visible — your name, email, and role badges are shown in the top bar throughout your session, so you always know which account you are working under.
- Works across tabs and windows — if you open multiple browser tabs for RAPTIX, they all share the same session. Signing out from one tab ends the session everywhere.
Before you start
- You must be signed in to have a session. If you are not signed in, see How to log in with your username and password or How to log in with your Microsoft account (SSO).
- The Logout button is in the top navigation bar, visible on every page.
How your session works — explained
While you are working
After you sign in, RAPTIX keeps your session alive as long as you continue using the platform. Every request you make resets the session's activity timer. If your session is approaching its expiry limit, the platform makes a lightweight background request to extend it automatically — you will never see a prompt or interruption when this happens.
When you return to a tab
If you switch away from the RAPTIX browser tab and come back, the platform checks whether your session is still valid. If it is, you are taken straight back to where you were. If it has expired, you are redirected to the login page.
When the session expires
If you leave the platform idle long enough for the session to expire completely and the background renewal cannot save it, you will be returned to the login page. You will see the message:
"Your session has expired or your account has been deactivated. Please log in again."
Sign in normally to continue. If you were in the middle of filling out a form, check whether your inputs were saved before the session ended (most forms in RAPTIX do not auto-save drafts).
Your identity in the top bar
While signed in, the top navigation bar always shows:
- Your avatar circle (first initial of your name, in gold).
- Your full name and email address (on wider screens).
- Your role badge(s) — color-coded: Admin (gold), Manager (purple), User (green). This lets you confirm at a glance which account and role you are currently working under.
How to sign out — step by step
-
Look at the top-right corner of any page. You will see your avatar circle and, on wider screens, your name and email.
-
Locate the Logout button. On desktop it appears in the top bar next to your user information. On mobile, it is inside the slide-out menu (tap the hamburger icon at the top left to open it).
-
Click Logout.
-
The platform immediately invalidates your session and clears all local authentication data from your browser. You are redirected to the login page.
-
The login page appears, confirming you are fully signed out.
What happens behind the scenes: When you click Logout, the platform records your session as permanently invalid on the server. This means that even if someone had copied your session in some way, it becomes unusable the instant you sign out. You do not need to clear your browser cache for this to take effect.
Options & settings explained
| Element | Where to find it | What it does |
|---|---|---|
| Logout button (desktop) | Top navigation bar, right side, next to your avatar | Ends your session immediately and takes you to the login page. |
| Logout option (mobile) | Slide-out menu — tap the hamburger icon (three horizontal lines) at the top left | Same as the desktop button; ends your session. |
| Avatar circle | Top bar, always visible | Shows your first initial. Clicking it does not open a menu — see the Logout button directly. |
| Name and email display | Top bar (desktop only; hidden on small screens) | Confirms which account is currently signed in. |
| Role badge | Next to your name in the top bar | Shows your assigned role(s). Admin = gold, Manager = purple, User = green. |
Session states explained
| State | What you see | What to do |
|---|---|---|
| Active session | Platform is fully functional; your name and avatar are shown in the top bar. | Continue working normally. |
| Session auto-renewing | Nothing visible — the renewal happens silently in the background. | Nothing needed. |
| Session expired | Redirected to the login page with the message "Your session has expired or your account has been deactivated. Please log in again." | Sign in again normally. |
| Signed out | Login page shown. Session is completely terminated on the server. | Sign in again when ready. |
Tips & best practices
- Always use the Logout button when finished, especially on shared or public computers. Simply closing the browser tab or the browser window does not immediately end your session on the server.
- If you work on a shared device, sign out at the end of every session without exception. Leaving the session open lets the next person who opens the browser pick up your session.
- On your personal device, you can safely leave the tab open between work sessions. The platform will renew your session automatically while you are active, and will ask you to sign in again if you have been away long enough for it to expire.
- Opening the platform in multiple tabs is supported — they all share the same session. Signing out from any tab signs you out everywhere.
- If you notice you are signed in as the wrong account, sign out immediately and sign in again with the correct credentials.
- Do not share your session with colleagues. Each person should sign in with their own credentials so that actions are correctly attributed and audit trails are accurate.
Frequently asked questions
Q: How long does a session last? Session length is configured by your organization's administrator. While you are actively using the platform, your session is renewed automatically. If you step away for an extended period (for example, overnight), you may be asked to sign in again when you return.
Q: I closed the browser without logging out. Am I still signed in? If you close the browser window or tab without clicking Logout, your session remains active on the server until it naturally expires. If someone opens the same browser on the same computer before expiry, they may still be able to access the platform as you. For this reason, always click Logout on shared computers.
Q: Will logging out affect the platform on other tabs I have open? Yes. Because all tabs share the same session, signing out from one tab invalidates the session for all tabs. If you switch to another RAPTIX tab after signing out, you will see the login page.
Q: I signed out but the login page says my session is still active. Is that possible? No. When you click Logout, your session is immediately and permanently invalidated on the server. The login page does not retain any session state. If you see any unusual behavior, clear your browser cookies for the site and try again.
Q: My account was deactivated by an administrator. What happens to my session? The next time your session is checked (which happens at least once per minute while you are on the platform), you will be redirected to the login page with a message that your session has expired or your account has been deactivated. If you believe this is in error, contact your administrator.
Q: Can I be signed in on two different devices at the same time? Yes. Each device or browser has its own independent session. Signing out on one device does not affect sessions on other devices.
Q: What happens to my work if I get signed out unexpectedly mid-task? Most actions in RAPTIX are saved immediately when you submit them. If you are filling out a form that requires submission, any unsaved data in that form may be lost. Sign in again and check whether the action was recorded before the expiry.