Installing the Platform as an App on Your Device
What it is
The RAPTIX platform can be installed directly on your device — just like a regular app from an app store — without any separate download or IT intervention. Once installed, it opens in its own window (without browser address bars or tabs), launches in seconds from your taskbar, Start menu, or phone home screen, and behaves like a native application. The install takes under a minute and works on Windows, macOS, Android, and iOS.
Why it's useful / Key benefits
- One tap to open. Find the platform icon on your home screen or taskbar and launch it instantly, without first opening a browser and typing an address.
- No browser chrome in the way. The installed app opens in a clean, full-screen window — no tab bar, address bar, or browser menus competing for screen space.
- Works on all platforms. The same installation process is available on Windows, macOS, Android phones, iPhones, and iPads — no different version is needed per device.
- Always the latest version. Updates are applied automatically in the background when you are connected. There is nothing to download or install manually; the next time you open the app it is already up to date.
- Shortcut access to your most-used areas. The installed app icon on Android and Windows supports long-press shortcuts to jump straight to Home, Pending Tasks, or Workflows without opening the app first. (See Using app shortcuts from your home screen or taskbar.)
- Network status awareness. The app notifies you immediately if your connection drops and again when it is restored, so you are never left guessing why something stopped working.
Before you start
- You must be signed in to the platform before the install prompt appears.
- Your browser must support app installation. The following browsers support it: Google Chrome (desktop and Android), Microsoft Edge (desktop), Samsung Internet (Android), and Safari (iPhone/iPad for the manual method).
- Firefox does not currently support the automatic install prompt but you can still bookmark the page to your home screen using Firefox's browser menu.
- If you have already installed the app, opening the platform from the browser will show a note that it is already installed and the banner will not appear again.
How to use it — step by step
Method 1: Using the in-app install banner (Chrome, Edge, Android)
This is the easiest method. The platform detects automatically that your browser supports installation and shows you a prompt.
- Sign in to the platform and use it for a short time. After approximately 30 seconds, an install banner slides up from the bottom of the screen (or appears at the bottom-right corner on wider screens).
What you'll see: A card with a gold download icon, the title "Install RAPTIX App", the tagline "Get the full app experience", and the message "Install our app for faster access, offline support, and an app-like experience." Below are two buttons: Install Now and Not Now. At the very bottom a small note reads "Works on Android, iOS, Windows, and Mac".
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Click or tap Install Now.
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Your browser shows its own system-level confirmation dialog (the exact appearance varies by browser). Confirm the installation.
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The app is installed and typically launches immediately in its own window. An icon is added to your taskbar (Windows), desktop, Dock (Mac), or home screen (Android).
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If you are not ready to install, click Not Now. The banner will not appear again for 7 days, then it will offer installation one more time.
Method 2: Using the browser's own install option (Chrome, Edge)
If the banner did not appear, you can trigger installation directly from the browser toolbar at any time while you are on the platform.
On Google Chrome (desktop):
- Look for a small computer with a down-arrow icon in the browser address bar on the far right (it appears when the site is installable).
- Click it, then click Install in the dialog that appears.
On Microsoft Edge (desktop):
- Click the three dots (...) menu at the top right of the Edge window.
- Select Apps from the menu.
- Click Install this site as an app.
- Give it a name (or keep the default) and click Install.
Method 3: Adding to home screen on iPhone or iPad (Safari)
Safari on iOS does not show an automatic install banner. Use the manual Share method instead:
- Open the platform in Safari and sign in.
- Tap the Share button at the bottom of the screen (the box with an upward arrow).
- Scroll down in the share sheet and tap Add to Home Screen.
- Edit the name if desired, then tap Add in the top right.
- The app icon appears on your home screen and opens the platform in a full-screen view when tapped.
Method 4: Adding to home screen on Android (Chrome)
If the in-app banner did not appear:
- Tap the three dots (...) menu in Chrome.
- Tap Add to Home screen (or Install app on newer Android versions).
- Confirm by tapping Add or Install.
Options & settings explained
| Option | Description |
|---|---|
| Install Now | Triggers the browser's installation confirmation. After confirming, the app is installed and shortcut icons are created. |
| Not Now | Dismisses the banner. It will not reappear for 7 days. |
| Icon sizes | The app installs with icons in 10 sizes (72 px to 512 px) with maskable support, so the icon looks sharp and correctly shaped on every platform (Android adaptive icons, iOS rounded squares, Windows tiles). |
| App title | The installed app is named "RAPTIX" (used for both the full name and the short name on home screens). |
| Theme colour | The app's toolbar colour matches the platform's gold (#d7b765) on supported devices. |
| Display mode | The app opens in standalone mode — no browser address bar, tabs, or navigation controls. The platform's own navigation handles everything. |
| Updates | Applied automatically in the background when you are online. There is no version number to track or manual update step to perform. |
Tips & best practices
- Install on the devices you use most. If you review workflow tasks on both a desktop and your phone, install on both for the fastest access.
- Use the taskbar pin (Windows) or Dock pin (Mac) after installing. Right-click the app icon and choose to pin it for even faster access.
- The installed app and the browser version are the same platform. You can use either at any time — sessions and preferences are shared because they use the same web address.
- Reinstalling is easy. If you uninstall the app or switch devices, simply open the platform in a browser, sign in, and use the install banner or browser menu to install again. No data is lost.
Frequently asked questions
Q: The install banner never appeared. What should I do? The banner appears roughly 30 seconds after you sign in, and only if you have not already dismissed it in the last 7 days and have not already installed the app. If it still does not appear, use Method 2 (browser install option) described above. Not all browsers support the automatic banner — Safari on iPhone, for instance, requires the manual Share method.
Q: I installed the app but it still shows my browser tabs and address bar. What happened? If the app does not open in standalone mode, it may not have been fully installed. Try removing it and reinstalling using your browser's app-install option rather than a simple bookmark.
Q: Will installing use up storage on my device? The app itself is very lightweight. It stores no large data files on your device — all documents, workflows, and data are held securely on the platform's servers and loaded on demand when you are connected.
Q: What happens when I'm offline? The app shows a brief notification when your connection drops ("You are offline") and another when it is restored ("Back online"). Some pages you have recently visited may display a cached fallback. Full functionality requires an active internet connection.
Q: Can I install on multiple devices? Yes. Install on as many devices as you need. Each installation is independent.
Q: How do I uninstall the app? On Windows: right-click the app in the Start menu or taskbar and select Uninstall. On Android: long-press the icon and drag to the uninstall area, or use Settings > Apps. On iPhone/iPad: long-press the icon and tap Remove App.