Create a New RAPTIX Workspace

Getting StartedA person creating a new organisation workspace4 min read

What you’ll learnHow to create an account and workspace, choose its address, verify your email, resend the verification code, correct the email address, and resolve common signup errors.

Before you start

Open the main RAPTIX signup site, not an existing organisation's workspace address. On an existing workspace address, signup requests membership in that workspace instead of creating a new one.
Use a work email address that you can open immediately.
Choose a short workspace address that your team will recognise. Your final address will look like https://operations.raptix.app.
Have a phone number available. The signup form requires a country and phone number.
Your password must contain at least eight characters.

Open the RAPTIX login page.
Select Sign up.
Confirm that the heading says Create your workspace.

The page states that you can start free and that no credit card is required.

Complete your account details

Enter your Full name.
Enter your Work email.
Enter the name you want in Workspace URL.
Select your country and enter your phone number.
Enter a password in Password.
Enter the same password in Confirm password.

The Create account button becomes available only when the required information is valid.

Choose the workspace address

The Workspace URL field controls the address your team will use to sign in.

Use at least three characters.
Use lowercase letters, numbers, and hyphens only.
Start and end with a letter or number.
Do not include spaces, underscores, or the .raptix.app ending.

RAPTIX checks the address while you type:

Message	Meaning	What to do
is available	The address can currently be registered.	Continue with signup.
That address is taken	Another workspace already uses it.	Choose one of the suggestions or enter a different name.
That address is reserved	RAPTIX does not allow this address to be registered.	Choose a different name.
At least 3 characters	The address is too short.	Add more characters.
Only lowercase letters, numbers, and hyphens	The address contains an unsupported character.	Remove spaces or special characters.
We couldn't check this address just now	The availability check could not be reached.	You can continue; the server checks the address again when you create the workspace.

If you leave the Workspace URL untouched, RAPTIX may suggest a value based on the part of your email address before @. You can replace it before submitting.

Set and confirm the password

The password strength indicator changes as you type. A password must be at least eight characters, and both password fields must match.

Use the eye button to show or hide the password. If Passwords don't match appears, correct the confirmation field before continuing.

Create the account

Review the link to the Terms and Privacy Policy.
Complete the security check if it appears.
Select Create account.

If a browser extension blocks a required security check, allow the page in the extension or use another browser, reload the page, and try again.

Verify your email

After the account request succeeds, the page changes to Check your email.

Open the inbox for the displayed email address.
Find the RAPTIX verification message. Delivery can take up to a minute; also check the spam or junk folder.
Enter the six-digit code.
Select Verify email if verification does not start automatically after the sixth digit.

After verification, RAPTIX displays a welcome message, prepares the workspace, and redirects you to its workspace address or Home.

Resend the verification code

The page shows a short countdown before another code can be sent.

Wait until Resend code becomes available.
Select Resend code once.
Use the newest code that arrives.

If RAPTIX reports that it could not send the email, wait briefly and try again. Do not repeatedly request codes during the countdown.

Change an incorrect email address

On the verification page, select Wrong email? Change it.
Correct the Work email field.
Review the workspace address and other information.
Select Create account again.
Enter the new code sent to the corrected address.

RAPTIX associates the new request with the signup attempt so the previous email or workspace reservation does not leave you stuck.

Troubleshooting

Problem	What to check
Create account is disabled	Complete Full name, a valid Work email, an available or temporarily unverified Workspace URL, matching passwords of at least eight characters, and the required phone number.
The workspace address is unavailable	Select a suggested address or enter another lowercase name.
The phone number is rejected	Select the correct country and enter a national number containing between 4 and 15 digits.
The code is rejected	Enter the newest six-digit code. A failed attempt clears the code so you can re-enter it.
No email arrived	Wait one minute, check spam, then use Resend code. Confirm the displayed email address first.
Signup could not create the workspace	Check your connection and submit again. If the address became unavailable, choose a new workspace address.
The security check is blocked	Disable the blocker for this page or use another browser, then reload.

Still stuck? See Get Help with Support or reach your workspace administrator.