Getting Started with Applications
Applications organizes the internal tools your organization makes available in RAPTIX. The main hierarchy is Workspaces → Applications → Pages. A page can be a live App Builder page or a runnable workflow form, while an application can also contain related documents and workflows.
Before you start
- Sign in at
https://<workspace>.raptix.app. - Open Applications from the main navigation, or go to
/applicationson your workspace domain. - You need Applications access to browse workspaces. Separate grants can limit which workspaces, applications, and pages appear.
- App Builder authoring and App Builder-managed content are Enterprise capabilities. Other Applications content remains available according to your plan and access.
Browse workspaces, applications, and pages
- Open Applications. The default breadcrumb starts at Workspaces.
- Select a workspace card to view its applications.
- Select an application card to open its Pages view.
- Select Open on the page or form you want to use.
- Use the breadcrumb to return to the application, workspace, or Workspaces root.
The address bar updates as you move through the hierarchy. A workspace or application location can therefore be bookmarked on your RAPTIX workspace domain.
Understand the Applications header
The header always identifies the area as Applications and shows counts for the workspaces, applications, and pages available in the loaded hierarchy. Depending on your plan and assigned access, it can also show:
| Action | Purpose |
|---|---|
| Workflow | Opens the workflow workspace inside Applications. Use All Instances to monitor workflow runs and My Tasks to act on work assigned to you. |
| Documents | Opens the document explorer across the workspaces available to you. From there you can browse, search, preview, upload, organize, download, or delete files when your access permits it. |
| Opens the searchable record of messages your workflows received or sent. Selecting a message opens its focused journey in a new tab, where you can read verified and quoted email and download retained files after a clean security scan. | |
| More | Opens Applications-wide administration links. Depending on access, these can include Permissions, Logs, and Process Documents. This is separate from the More menu inside Documents, which can also include Trash. |
| App Builder | Opens the Enterprise page-building environment with an authenticated handoff. Use it to create or edit application pages when your plan and role include it. |
| Flow Builder | Opens the visual workflow designer. Use it to create, connect, configure, test, and publish workflow steps when you have builder access. |
| New | Creates a workspace at the root, or an application inside a workspace that supports creation. |
Actions that you cannot use are not shown. Enterprise workspaces can also show a small data-service health badge when that information is available; do not use the absence of this badge alone to diagnose a connection problem.
Read the cards
Workspace cards
A workspace card can show its name, application count, combined page count, last-modified date, and pending-task count. Select View apps or the card itself to continue. Rename and delete controls appear only on workspaces that your account is allowed to manage.
Application cards
An application card shows its name, page count, last-modified date, and any pending-task count. App Builder applications can also show Shared or Private metadata. This label does not replace RAPTIX resource access: the list is still filtered to content available to you.
Select View pages or the card itself to browse the application. If the card has a separate external-open button, that button opens the application's live view instead.
Page and form cards
The Pages view can contain two groups:
- Runnable workflows are published workflow forms. Their cards show the form name, availability metadata, and Open. An Edit action appears only when you can edit the workflow.
- App Builder page cards show the page name, a Default page marker when applicable, and Open when a live page URL is available. Depending on access, they can also show Documents, Workflows, or Edit.
Default App Builder pages are listed before other App Builder pages. Selecting Documents or Workflows stays inside RAPTIX and opens the resource-scoped view; selecting Open opens the runnable form or live application page.
Create and manage a workspace or application
The New action is available only where your account can create RAPTIX-managed content.
- At Workspaces, select New to open New workspace.
- Enter a unique Workspace name, then select Create.
- Open that workspace and select New to open New app in workspace name.
- Enter a unique App name, then select Create.
A workspace holds its applications, documents, and workflows. An application groups the pages, documents, and workflows that belong together. Pressing Enter also submits either creation dialog when its name is valid.
Rename and delete controls appear only on RAPTIX-managed workspaces and applications that your account can manage. You cannot delete the only workspace, or the only application in a workspace; create a replacement first. Read the confirmation carefully because deleting a container can affect the content organized beneath it.
Search the current list
The search field appears while you browse Workspaces, Applications, or the Pages tab.
- Enter part of a name in Search workspaces, Search applications, or Search pages.
- Review the matching items in the current view.
- Clear the field to restore the complete list.
Search applies only to the level currently on screen; it does not search through every nested workspace, application, and page at once. The text can remain in the field when you move to the next level. If a selected workspace or application appears empty unexpectedly, clear the search before treating the result as an access issue.
For a focused walkthrough, see Search the Current Applications View.
Use Applications on smaller screens and in dark mode
On a narrow screen, header actions wrap into rows, counts use shorter labels, and cards fill the available width. Dark mode and the mobile layout keep the same workspace, application, page, document, and workflow navigation.
Use application-scoped views
After opening an application, available tabs can include:
- Pages for App Builder pages and runnable workflow forms.
- Documents for files scoped to that application.
- Workflows for workflow instances and tasks scoped to that application.
On an App Builder page card, Documents and Workflows can narrow those views to that page. The tabs and card actions appear only when your role includes the related product access.
Current destinations
| Destination | Current route |
|---|---|
| Applications hierarchy | /applications |
| Global Documents explorer | /applications?view=documents |
| Global Workflow dashboard | /applications?view=workflows |
| Email archive | /applications?view=email |
| Focused email message | /applications?view=email&message_id=<message-id> |
| Applications permissions | /applications/permission |
| Applications activity logs | /applications/logs |
| Document processing workspace | /process-documents |
Use the buttons and tabs in Applications to preserve the correct workspace, application, page, document, or workflow scope. Avoid old bookmarks when the current interface provides a destination.
Understand empty, loading, and access states
| State | Meaning | Next step |
|---|---|---|
| Loading Applications… | RAPTIX is loading the hierarchy and related access data. | Wait for loading to finish. |
| No workspaces found | No available workspace matches the current search or access. | Clear search; if still empty, ask an administrator to review your grants. |
| No applications found | No available application matches in the selected workspace. | Clear search or return to Workspaces. |
| No pages found | No page matches, or the application has no available pages or forms. | Clear search; builders with Flow Builder access may be offered a first-workflow action. |
| Access restricted | You cannot browse the workspace hierarchy. | Request Applications access; see the troubleshooting guide below. |
| Couldn't load Applications | RAPTIX could not complete the Applications data load. | Select Try again and follow the connection guide if it repeats. |
Troubleshooting
I can see a workspace but not an application or page inside it.
RAPTIX can grant access at workspace, application, or page scope. Hidden resources are not shown as locked cards. Ask an administrator to check the exact item you need.
A colleague sees a header button that I do not.
Header actions are permission- and plan-aware. Ask which capability you need rather than requesting unrestricted Applications access.
Opening a page shows a sign-in screen or blank page.
Return to Applications and select Open again. If it persists, follow Opening and Using an Application Page.
The entire area fails to load.
Select Try again once. If the full-screen error returns, see Troubleshooting Applications Connection Errors.