Configure an External Connection

Choose External Connection when the assistant must send chat requests to an external service.

1. In /ai-agents-assistants, create or edit an assistant.
2. Select External Connection.
3. Enter the required Endpoint URL.
4. Optionally enter a Reasoning Endpoint URL when the service provides separate progress or reasoning text.
5. Complete appearance, visibility, and activation, then save.

The endpoint must be reachable by RAPTIX and return the format expected by the integration. Do not put credentials in the URL. Authentication, network allowlisting, request/response contracts, and data-retention rules must be agreed with the service owner before activation.

Test ordinary input, Arabic input when supported, an upstream error, and a timeout. A user sees this type as Connected in the AI Agents hub.