Activate or Deactivate an Assistant

AI Agents1 min read

The Active state controls whether an eligible user can find and open an assistant in /ai-agents. Visibility determines which users are eligible.

From /ai-agents-assistants, use the row action to Activate or Deactivate, or edit the assistant and change Active.

Deactivate an assistant when its endpoint, model, prompt, scope, or permissions require review. Deactivation removes it from the directory without deleting its configuration. Existing data is not a substitute for testing after reactivation.

Before activation, verify:

  • the correct type, model or endpoint, and appearance;
  • visibility and Knowledge scope;
  • successful expected answers and safe failure behaviour; and
  • access with both allowed and excluded test users.

Use Delete Assistant only when the configuration is no longer required. The default assistant cannot be deleted from its row.

Still stuck? See Get Help with Support or reach your workspace administrator.