Set an Assistant's Knowledge Scope
Knowledge scope is available for a Smart Assistant. It uses a hierarchy of Workspace → Application → Page → file.
- Open the Smart Assistant's configuration.
- Expand the required Workspace, Application, or Page.
- Add the broad container or select individual files for a narrower scope.
- Review the selection basket and remove anything the assistant does not need.
- Save and test as a user in the intended visibility group.
Selecting a parent includes knowledge below that parent. Choosing individual files gives tighter control but may require maintenance when new files are added. An empty scope means all otherwise-permitted knowledge; it does not mean no knowledge.
Scope does not bypass document permissions. The requesting user must still be authorised to use the underlying knowledge.
Still stuck? See Get Help with Support or reach your workspace administrator.
