Review Knowledge Base Analytics

Knowledge1 min read

Open /knowledge-analytics-docs or select Knowledge Base in Analytics.

This view reports:

  • document, chunk, and extracted-image totals;
  • Documents by File Type;
  • Processing Status;
  • Content Chunk Types;
  • Document Size Distribution;
  • Most Referenced Documents; and
  • Unused Documents.

Use unused documents to find content that was not cited during the selected period, not to prove that a document has no value. Check the date range, intended audience, and assistant scope before removing it.

Processing-status problems should be investigated in /knowledge-documents or Auto-Sync Job History. Analytics itself does not reprocess or delete content.

Still stuck? See Get Help with Support or reach your workspace administrator.