Review Question Analytics
Open /knowledge-analytics-query or select Questions in Analytics.
Use this view to investigate:
- Pipeline Stage Timing (daily avg);
- Response Time Percentiles;
- AI Model Usage;
- Query Language;
- Retrieval Funnel (avg); and
- Unanswered Rate Trend.
Start with the date range and percentiles. A high tail latency can exist even when the daily average looks acceptable. Use pipeline timing to identify whether retrieval, ranking, generation, or another recorded stage is contributing most.
A falling retrieval funnel or rising unanswered rate can indicate missing content, restrictive access, assistant scope, or retrieval configuration. Confirm the cause with Knowledge Base and Security views before changing models or content.
Still stuck? See Get Help with Support or reach your workspace administrator.
